Terms of service
TERMS AND CONDITIONS – X GUITARS AUZ
OVERVIEW
Welcome to X Guitars Auz! The terms “we”, “us” and “our” refer to X Guitars Auz. X Guitars Auz operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). X Guitars Auz is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services.
You may be asked to provide certain information, including your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display accurate product information. However, colours and product appearance may vary depending on your device.
We do not warrant that the quality or appearance of any products will meet your expectations. Product descriptions and availability may change at any time without notice. We may discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. X Guitars Auz reserves the right to accept or decline your order at our discretion.
Orders are accepted only once payment is received and processed.
Your purchases are subject to our Refund Policy [LINK].
You warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices may change without notice. The price charged will be the price in effect at the time of purchase.
Unless stated otherwise, prices exclude taxes, shipping, handling and customs duties.
You agree to provide accurate, complete purchase and payment information and to update your details promptly as needed.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Risk of loss transfers to you upon delivery to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, graphics, logos, and media—is owned by X Guitars Auz or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Reproduction, distribution, or modification of any content is prohibited without written consent.
All trademarks belong to X Guitars Auz, Shopify, or the respective owners.
SECTION 7 – OPTIONAL TOOLS
Third-party tools may be offered as part of the Services. These tools are provided “as is” and “as available” without warranties. Your use of third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for examining or evaluating third-party content or accuracy. Your use of third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
X Guitars Auz is powered by Shopify. However, all sales are made directly between you and X Guitars Auz. Shopify is not responsible for issues relating to purchases. You release Shopify from all claims relating to your transactions with X Guitars Auz.
SECTION 10 – PRIVACY POLICY
All personal information collected is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy.
Shopify collects and processes certain data to operate and improve the Services. Some information may be transmitted to or stored in other countries. Review our Privacy Policy [LINK] for full details.
SECTION 11 – FEEDBACK
If you provide feedback, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display that feedback for any purpose.
You warrant that you own or have rights to the content you submit and that it does not violate third-party rights.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct or update information or cancel orders if any information is inaccurate at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes or to violate laws, infringe intellectual property, harass others, transmit viruses, send spam, impersonate others, or interfere with security features.
Violations may result in account suspension or termination.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time, without notice. You remain liable for all charges incurred prior to termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.
We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, X Guitars Auz and its partners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless X Guitars Auz, Shopify, and related parties from any claims arising from your breach of these Terms or violation of any law.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions continue in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver. These Terms form the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia. You consent to jurisdiction in NSW courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update or change these Terms at any time. You are responsible for reviewing changes. Continued use of the Services signifies acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be submitted through our website contact page.
Business Details:
Trading Name: X Guitars
ABN: 46 358 573 979
Business Address: 119 Villers Street, Rockdale NSW 2216
Business Phone (Call/Text): 0450 538 117
Email: hello@xguitars.com.au